We can cancel and delete you account and all of your data at any time, just let us know.
You'll find pause billing in the account settings inside the main menu. Billing will stop as soon as you pause your account.
If you chose to pause your paid account then you will not lose any of your work but you will be restricted to the features that are available in the Fluid UI free plan.
You can upgrade again to release these premium features once more.
If you don't plan on using Fluid UI in a given month, you can choose 'Pause Billing' from the account settings menu.
We store your projects for free for up to a year until you return. (You will get a warning email to sign back in after a year of inactivity before we delete any of your data).
You can download your receipts from the receipts section of the 'Account Settings' menu (accessible from the top right 'Fluid' menu button). If you need to have regular receipts sent to yourself or your accounts team, you can also set this up from there.
The charge on your credit card statement will be from 'Fluid Software Ltd'.
If you decide to upgrade to a different plan, for example from Solo to Pro please let us know via email or our in app chat so we can help arrange a refund for you.